TrustLayer, a third-party risk management platform, announced on Monday the expansion of its services into the state and local government sector, offering a solution to automate the verification of vendor insurance certificates. The move addresses a longstanding inefficiency where public agencies manage compliance through manual, paper-based processes, leaving them exposed to financial and legal risks.
State and local government agencies typically oversee hundreds or thousands of active vendor relationships, each requiring verified proof of insurance. However, many still rely on spreadsheets and email threads to collect and track certificates of insurance (COIs), a method that is prone to errors and delays. According to TrustLayer, unverified or lapsed COIs are a leading source of unexpected liability exposure for organizations managing large contractor networks. For government entities constrained by fixed budgets and public accountability, such lapses can be particularly damaging.
TrustLayer's platform replaces manual COI collection with automated tracking and verification, enabling real-time monitoring of insurance status across an entire vendor base. The system sends automatic renewal requests, flags expiring or non-compliant certificates, and maintains a verifiable audit trail. This reduces the administrative burden on procurement staff and minimizes the risk of overlooking expired policies.
"Public agencies are managing the same compliance risks as large enterprises, but often with fewer staff and stricter accountability requirements," said John Foley, CEO of TrustLayer. "Our data shows that agencies using manual processes miss an average of 30 percent of certificate expirations before they become a liability event. Automated COI tracking and verification closes that gap systematically."
The expansion targets procurement officers, risk managers, and compliance staff within city, county, and state agencies. These roles are responsible for vendor onboarding, insurance verification, and ongoing contract compliance. TrustLayer offers a compliance management demo tailored to public sector workflows, allowing decision-makers to evaluate how the system handles COI collection, expiration monitoring, and multi-vendor reporting.
The platform integrates with existing procurement and contract management systems, reducing the need for agencies to overhaul their current infrastructure. Implementation timelines are adjusted to fit government procurement cycles and IT approval processes. Beyond insurance verification, the platform also supports tracking of business licenses and indemnification clauses, areas where manual oversight similarly creates exposure.
For agencies that have experienced audit findings or claims related to vendor compliance gaps, the platform provides documentation to demonstrate due diligence. TrustLayer's expansion into the government sector aims to help public agencies reduce business risk costs tied to third-party vendor management, offering a systematic approach to an age-old problem.
